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HomeShipping & Delivery

Shipping & Delivery

At Used Cars USA, we offer flexible shipping and delivery options to accommodate our customers. This Shipping and Delivery Policy outlines how we handle the transport of vehicles to your location. Please review the following guidelines before completing your purchase.


1. Shipping Options

We offer various shipping methods for customers who are unable to pick up their vehicle in person:

  • Local Delivery
    We provide local delivery services within 50 miles of our dealership at no additional charge for qualifying purchases. Delivery times will be scheduled at the time of purchase.

  • Domestic Shipping (within United State)
    For customers outside the local delivery range, we offer shipping within United States. The cost of domestic shipping is based on the distance from our dealership and the size of the vehicle.

  • International Shipping
    We also offer international shipping to select countries. Please contact us for a custom quote and to confirm whether shipping to your location is available. Customers are responsible for any additional customs, import duties, or taxes.


2. Shipping Costs

  • Local Delivery: Free within 50 miles.
  • Domestic Shipping: Shipping fees are calculated based on distance, vehicle size, and carrier rates. Customers will receive a detailed shipping quote before confirming the order.
  • International Shipping: Costs will vary depending on destination, carrier, and any applicable taxes or import duties. International shipping costs are provided upon request.

All shipping fees must be paid in full before the vehicle is released for transport.


3. Delivery Times

Delivery times vary based on your location and the shipping method chosen:

  • Local Delivery: Typically within 1-3 business days.
  • Domestic Shipping: Usually within 1-3 business days, depending on distance and carrier availability.
  • International Shipping: Delivery times will vary and are subject to customs and border control processes. Typically within 2-6 weeks.

We will provide an estimated delivery date when you finalize your purchase. However, please note that delivery times are estimates and may be affected by factors beyond our control, such as weather, carrier delays, or customs processing.


4. Vehicle Inspection and Condition

  • Pre-Shipment Inspection: All vehicles undergo a thorough inspection before shipment to ensure they meet the condition agreed upon at the time of sale.
  • Vehicle Condition Upon Arrival: Upon receiving the vehicle, customers should inspect it immediately for any damage or discrepancies. If any issues are found, they must be reported to us within 48 hours of delivery.

5. Title and Documentation

  • All necessary paperwork, including the title, bill of sale, and any other required documentation, will be provided with the vehicle or sent to the customer via a separate mail service. Title transfers may take additional time depending on state or country requirements.

6. Shipping Insurance

We strongly recommend purchasing shipping insurance to cover any potential damage during transit. Some shipping carriers may include insurance in the cost, but this will vary. Please confirm the insurance details with the carrier or ask us for assistance in securing additional coverage.


7. Customer Responsibilities

  • Correct Shipping Information: It is the customer's responsibility to provide accurate and complete shipping information, including address and contact details. Incorrect or incomplete information may result in delays or additional charges.
  • Receiving the Vehicle: The customer (or an authorized representative) must be available to receive the vehicle at the scheduled delivery time. If no one is available, the carrier may charge additional fees for re-delivery.

8. Returns and Refunds on Shipping

Please refer to our Returns and Refunds Policy for details on how returns and refunds are handled. Shipping fees are generally non-refundable unless the vehicle is returned due to an error on our part.


9. Contact Information

For questions about shipping options, delivery times, or tracking your vehicle, please contact us at:

Address: 2118 S Padre Island Dr, Corpus Christi, Texas 78416, United States
Email address: info@usedcars-usa.com
Website: www.usedcars-usa.com

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